PRIVACY POLICY
PsychoAcademy Online Platform
Effective date: 24 January 2026
1. General Information
This Privacy Policy applies to the website operating at: https://psychoacademy.online/
The website operator and Data Controller is:
PSYCHOAKADEMIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Święty Marcin 29/8
61-806 Poznań, Poland
VAT ID (NIP): PL78319257733
Email: contact@psychoacademy.online
The Controller processes personal data in accordance with:
- Regulation (EU) 2016/679 (GDPR)
- UK GDPR
- Polish data protection laws
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Other applicable international privacy laws depending on the User’s location
2. Categories of Personal Data Collected
We may collect the following categories of personal data:
Identifiers
- Name and surname
- Email address
- Phone number (if voluntarily provided)
- IP address
- Account login credentials
Commercial Information
- Purchase history
- Billing details (address, company data, VAT ID)
- Transaction records
- Payment-related data processed by payment providers
Internet and Electronic Activity
- Device type and browser information
- Operating system and technical data
- Website interaction and activity logs
- Cookie and tracking technology data
Communication Data
- Messages sent through customer support
- Email and communication history
Sensitive Personal Information
We do not intentionally collect or process sensitive personal data unless voluntarily provided by Users. Users are advised not to submit sensitive personal data through the platform.
3. Sources of Personal Data
Personal data may be collected:
- Directly from Users during registration, purchases, or communication
- Automatically through cookies and tracking technologies
- From payment processors and transaction service providers
- From analytics, advertising, and marketing service providers
4. Purposes and Legal Bases for Processing
Personal data may be processed for the following purposes:
| Purpose | Legal Basis |
| Creating and managing user accounts | Contract performance (GDPR Art. 6(1)(b)) |
| Processing orders and delivering digital products | Contract performance (Art. 6(1)(b)) |
| Payment processing | Contract performance (Art. 6(1)(b)) |
| Accounting and tax obligations | Legal obligation (Art. 6(1)(c)) |
| Customer support and communication | Legitimate interest (Art. 6(1)(f)) |
| Marketing of own services | Legitimate interest or consent (Art. 6(1)(f)/(a)) |
| Newsletter distribution | Consent (Art. 6(1)(a)) |
| Analytics and service improvement | Consent or legitimate interest |
| Behavioral advertising and remarketing | Consent |
| Establishing or defending legal claims | Legitimate interest |
5. Disclosure and Recipients of Personal Data
Personal data may be shared with:
- Hosting and infrastructure providers
- Payment processors and transaction service providers
- Email marketing and automation providers
- Analytics and advertising providers (e.g., Google, Meta, TikTok)
- IT, legal, and accounting service providers
- Authorized employees, contractors, and service partners
All service providers process personal data under agreements compliant with applicable data protection laws.
We do not sell personal data for monetary compensation.
6. Cross-Context Behavioral Advertising and Data Sharing
We may share limited personal data with advertising and analytics partners to provide marketing and remarketing services.
Residents of certain jurisdictions, including California, have the right to opt out of sharing personal data for cross-context behavioral advertising. Requests may be submitted to:
7. International Data Transfers
Due to the use of global service providers, personal data may be transferred outside the European Economic Area (EEA) or United Kingdom.
Such transfers are conducted based on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Additional safeguards required by applicable law
8. Data Retention Period
Personal data is retained only as long as necessary for the purposes described in this Policy:
- Account data – for the duration of the account
- Order and billing data – as required by tax and accounting regulations
- Marketing data – until objection or withdrawal of consent
- Newsletter data – until consent withdrawal
- Legal claims data – until expiration of statutory limitation periods
9. Automated Decision-Making and Profiling
We may use automated tools and profiling technologies to:
- Analyze website usage
- Improve marketing relevance
- Recommend educational content
Profiling may be based on browsing activity, purchase history, and marketing interactions. These processes do not produce legal or similarly significant effects on Users.
10. User Privacy Rights
Depending on applicable law, Users may have the right to:
- Access personal data
- Correct inaccurate data
- Request deletion of personal data
- Restrict data processing
- Receive data portability
- Object to data processing
- Withdraw consent at any time
- Opt out of marketing data sharing
- Limit use of sensitive personal data
- Use an authorized agent to submit requests (California residents)
Users also have the right to lodge a complaint with the relevant data protection authority, including the Polish Personal Data Protection Office (UODO).
Requests may be submitted to:
We respond to requests within the timeframes required by applicable law.
11. Non-Discrimination
We do not discriminate against Users who exercise their privacy rights under applicable data protection laws.
12. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze website performance
- Provide marketing and remarketing services
- Enable social media integrations
Cookie categories include:
- Necessary cookies
- Functional cookies
- Analytical cookies
- Marketing cookies
Marketing and analytics cookies are activated only after obtaining User consent where required by law.
Users may manage cookie preferences through browser settings or cookie banner tools.
13. Analytics and Advertising Tools
We may use third-party tools including:
- Google Analytics
- Google Tag Manager
- Meta (Facebook) Pixel
- TikTok Pixel
- Email marketing automation systems
- Heatmaps and behavioral analytics tools
- Other advertising platforms
These tools may collect anonymized or pseudonymized data.
14. Data Security
We implement technical and organizational security measures including:
- SSL encryption
- Secure server infrastructure
- Access control and authentication procedures
- Password hashing
- Regular software updates and monitoring
15. Children’s Privacy
The services are intended only for individuals aged 18 or older.
We do not knowingly collect or process personal data of children under 18 years of age.
16. Voluntary Data Provision
Providing personal data is voluntary but may be necessary to create an account, complete purchases, or receive communications and services.
17. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The updated version will be published on the website and will apply from the date of publication.
Users are encouraged to review this Privacy Policy periodically.
18. Contact Information
For privacy-related inquiries, requests, or concerns, please contact: